St Lawrence Road Surgery

01246 851029

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Carers

A Carer is anyone, including children and adults who look after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem ... [continue] Carers

Complaints, comments and suggestions

Complaints policy We take complaints very seriously.  If you wish to make a complaint you have the choice to either have your complaint investigated by the Practice or by NHS ... [continue] Complaints, comments and suggestions

Enhanced Data Sharing Model (eDSM) Including Local Sharing Across Derbyshire (MIG)

A SystmOne computer project which enables ALL healthcare sites using it to securely share information between them e.g. child health; podiatry; physiotherapy; palliative care; some hospitals and district nursing.  This ... [continue] Enhanced Data Sharing Model (eDSM) Including Local Sharing Across Derbyshire (MIG)

How to register

We have an open list and welcome requests for registration from patients living in or moving to North Wingfield. You can an register by completing a New Patient Registration Pack, available from reception ... [continue] How to register

Information Governance

Data Protection Privacy Notice for Patients This Privacy Notice lets you know what happens to any personal data that you give to us, or any that we may collect from ... [continue] Information Governance

Library

This allows you to view or download documents that are produced by the surgery. care-data-patient-leaflet care.data Patient FAQs Complaints Policy Patient Leaflet How we use your information Practice Information Governance ... [continue] Library

Named Accountable GP

From April 2015 all patients will have a named, accountable GP. The named GP will take lead responsibility for ensuring that any care needed is delivered appropriately, they will work with relevant ... [continue] Named Accountable GP

Patient confidentiality

We aim to provide you with the highest quality of health care.  To do this we must keep records about you, your health and the care we have provided or ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please contact our reception in the first instance for up to date information on the catchment area covered by the practice. We currently (September 2017) accept New Patient Registrations from North ... [continue] Practice boundary

Research

ORONA This General Practice is research active Conducting high-quality clinical research helps us to keep improving NHS care by finding out which treatments work best. In this practice, you might ... [continue] Research

Updating your details

It is vital that we have accurate contact details for you, so if you change name, address or telephone number, please let our receptionists know as soon as possible, by ... [continue] Updating your details

Useful Websites

NHS Care Record Guarantee:  http://www.nigb.nhs.uk/pubs/nhscrg.pdf The NHS Constitution:  https://www.gov.uk/government/publications/the-nhs-constitution-for-england Care.data programme:  http://www.england.nhs.uk/ourwork/tsd/care-data/gp-guidance/ The HSCIC Guide to Confidentiality gives more information on the rules around information sharing:  http://www.hscic.gov.uk/confguideorg An independent review ... [continue] Useful Websites

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The Department of Health launched the NHS Zero Tolerance Zone campaign in October 1991.  This means that this Practice will not tolerate aggression, violence and threatening behaviour towards any member of ... [continue] Violent or abusive behaviour